FAQ's
// General FAQs.
Have questions? You're not alone. Find clear answers to the most common questions people ask us.
A process server delivers legal documents—such as subpoenas, summons, and complaints—to individuals involved in a case. Their job is to ensure these documents reach the correct person promptly and professionally.
Process serving is a critical part of the legal system, ensuring all parties are properly notified of actions that may affect them.
If the intended recipient cannot be located, the process server may take additional legally approved steps. These may include making repeated attempts at different times, using skip tracing to find updated addresses, leaving documents with a responsible adult when allowed, posting and mailing the documents with court approval, or serving them by certified mail. As a last resort, the court may authorize service by publication. Throughout the process, the server documents all attempts to demonstrate due diligence.
In most cases, a process server cannot enter someone's home without permission to deliver legal documents. If the intended recipient is not at home, the process server may leave the documents with someone who is authorized to accept them, such as a family member or co‑resident.
That is our specialty! We call them "difficult locates" and we love a challenge.
The tactics that are used to locate someone can vary with each case. Our investigators have significant experience working on “difficult locates” and use a variety of methods.